Best Business Phone Systems 2026: VoIP & Cloud PBX
Traditional phone lines are expensive. VoIP and cloud phone systems offer more features at lower costs.
Quick Comparison
| Provider | Starting Price | Best For | Free Trial |
|---|---|---|---|
| RingCentral | $20/user/mo | All-around | ✅ |
| Nextiva | $18.95/user/mo | Enterprise | ✅ |
| Grasshopper | $14/mo | Solopreneurs | ✅ |
| Dialpad | $15/user/mo | AI features | ✅ |
| Ooma | $19.95/user/mo | Small business | ✅ |
1. RingCentral — Best Overall
Price: $20-35/user/mo
RingCentral is the industry leader in cloud communications.
Features
- ✅ Voice, video, messaging
- ✅ Team messaging
- ✅ Video meetings
- ✅ Call routing
- ✅ Analytics
- ✅ 300+ integrations
Best For: Most businesses, especially remote teams.
2. Nextiva — Best for Enterprise
Price: $18.95-32.95/user/mo
Nextiva offers exceptional reliability and support.
Features
- ✅ 99.999% uptime
- ✅ CRM integration
- ✅ Call analytics
- ✅ Auto-attendant
- ✅ Call recording
- ✅ 24/7 support
Best For: Large businesses, enterprise.
3. Grasshopper — Best for Solopreneurs
Price: $14-80/mo (not per user)
Grasshopper is perfect for solo professionals and small teams.
Features
- ✅ Virtual phone number
- ✅ Business texting
- ✅ Voicemail transcription
- ✅ Custom greetings
- ✅ Call forwarding
- ✅ Desktop/mobile apps
Best For: Freelancers, solopreneurs, startups.
4. Dialpad — Best AI Features
Price: $15-25/user/mo
Dialpad leads in AI-powered features.
Features
- ✅ AI call transcription
- ✅ Real-time coaching
- ✅ Sentiment analysis
- ✅ Voice intelligence
- ✅ Integrations
Best For: Sales teams, AI-forward companies.
5. Ooma — Best Value
Price: $19.95-29.95/user/mo
Ooma offers solid features at competitive prices.
Features
- ✅ Virtual receptionist
- ✅ Ring groups
- ✅ Call blocking
- ✅ Video conferencing
- ✅ Desktop app
Best For: Budget-conscious small businesses.
Feature Comparison
| Feature | RingCentral | Nextiva | Grasshopper | Dialpad |
|---|---|---|---|---|
| Video calls | ✅ | ✅ | ❌ | ✅ |
| Team messaging | ✅ | ✅ | ❌ | ✅ |
| AI transcription | ✅ | ❌ | ❌ | ✅ |
| Toll-free | ✅ | ✅ | ✅ | ✅ |
| CRM integration | ✅ | ✅ | Limited | ✅ |
Our Recommendations
| Need | Choose |
|---|---|
| Best overall | RingCentral |
| Enterprise | Nextiva |
| Solo/Small | Grasshopper |
| AI features | Dialpad |
| Budget | Ooma |
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Last updated: January 2026